Privacy policy

Last updated July 31, 2026

This page explains what we collect when you ask us for the CENTERED Beginner’s Guide, what we do with it, and how to tell us to stop.

Who we are

Wellora LLC, trading as CENTERED, is responsible for the personal information described in this policy. You can reach us at help@shopcentered.com, or by post at 32 N Gould St, Sheridan, WY 82801, USA.

What we collect

When you scan the card inside your CENTERED set and start a conversation with us on Facebook Messenger or Instagram, we collect:

your first name and the profile information Messenger or Instagram makes available to us
a contact identifier issued by our messaging provider
the email address you give us so we can send your Beginner’s Guide
the date and time you agreed to receive email from us, and the wording you agreed to
the fact that you arrived via the card in your set, so we know where your details came from

We do not collect payment details. If you bought your set on Amazon, Amazon holds that information, not us.

Why we use it

We use your email address for two things. First, to send you the Beginner’s Guide you asked for. Second, with your consent, to send occasional updates from CENTERED — new practices, news about the masterclass, and offers.

Our legal basis for both is your consent, which you gave when you tapped Continue in the chat. You can withdraw it at any time and we will stop.

Who we share it with

We do not sell your personal information, and we do not share it for anyone else’s marketing.

We do use service providers who process data on our behalf: Manychat, which runs the chat conversation and sends the guide; Google, where we keep a record of signups; and Meta, which operates Facebook and Instagram. We may move email delivery to another provider in future, and this policy will be updated if we do. We may also disclose information where the law requires it.

Where your information is held

Our providers are based in the United States, so if you contact us from the United Kingdom, the European Economic Area or elsewhere, your information will be transferred to and stored in the US. Where required, those transfers rely on appropriate safeguards such as Standard Contractual Clauses.

How long we keep it

We keep your details for as long as you are subscribed, and for up to 24 months afterwards so that we can honour your unsubscribe and show that consent was given. After that we delete them. Chat conversations are retained by our messaging provider under its own retention periods.

Your choices

You can unsubscribe from any email using the link at the bottom of it, or by emailing us. You can also ask us to give you a copy of what we hold, correct it, delete it, restrict how we use it, or send it to another provider. Just email help@shopcentered.com and we will respond within one month.

If you are in the UK or the EEA and you think we have handled your information badly, you can complain to your national data protection authority. In the UK that is the Information Commissioner’s Office.

If you live in California

You have the right to know what personal information we collect and why, to request a copy, to ask us to delete or correct it, and not to be discriminated against for exercising any of those rights. We do not sell or share personal information as those terms are defined by the California Consumer Privacy Act. To make a request, email us at the address above.

Cookies

This website does not use cookies, advertising trackers or analytics. Pages are served as static files. If that changes we will update this policy first.

Children

CENTERED products and this site are intended for adults. We do not knowingly collect information from anyone under 16. If you believe a child has given us their details, email us and we will delete them.

Changes to this policy

If we change how we handle your information, we will update this page and change the date below. Where the change is significant, we will tell you by email.